Fix QBCFMonitorService Not Running On This Computer Error

 

QuickBooks is one of the most popular and widely used accounting software programs around the world. But for it to work properly, it relies on various background services and processes. One important service is called QBCFMonitorService, which is also known as QuickBooks Company File Monitoring Service. This service runs from a file named qbcfmonitorservice.exe. Normally, you can find this file in the folder: C:\Program Files\Common Files\Intuit\QuickBooks.

You might see an error message like "QBCFMonitorService Not Running On This Computer" when you try to use QuickBooks Database Server Manager to set up multi-user mode.
However, when you check the service status in the Services window, it may appear that the service is running normally. To get rid of this error message, you might need to try multiple solutions. Check out the full article for more information about the reasons behind this error and how to fix it.

If you need help removing the "QBCFMonitorService Not Running On This Computer" error, contact support at 1.800-961-4963 now.

What is the "QBCFMonitorService Not Running On This Computer" Error?

QBCFMonitorService is a QuickBooks Desktop file that runs from the qbcfmonitorservice.exe file in the QuickBooks installation folder. This process is necessary for QuickBooks to support multi-user mode and allow workstation computers to connect to the company file on the server. When this process isn't working, QuickBooks struggles to connect to the company file and gives an error that says "QBCFMonitorService not running on this computer."

In this article, you will learn about the possible causes of this error and how to fix it using some simple solutions.

What Causes "QBCFMonitorService Not Running On This Computer" Error?

There are several reasons why QuickBooks may show the "QBCFMonitorService Not Running On This Computer" message. One of the main reasons is that Windows Defender or third-party firewall software may be blocking QuickBooks from accessing the company file on the server. Here are some more possible reasons:

·         QuickBooks is not properly set up on the server to support multi-user access.

·         The QBCFMonitorService is not running or has stopped on the server.

·         The qbcfmonitorservice.exe file is missing from the server.

·         You are using an outdated version of the QuickBooks Database Server Manager on both your computer and the server. (Install and update QuickBooks Database Server Manager now)

Note: If the event log shows an error like "The process was terminated due to an unhandled exception," be sure to install the latest QuickBooks updates.

How to Fix "QBCFMonitorService Not Running On This Computer" Error

Solution 1: Check the Multi-User Hosting Setup on the Server

If the hosting setup is not properly enabled, you may have trouble accessing files stored on the server. Follow these steps to verify and reconfigure the hosting setup.

·         Open QuickBooks Desktop and click on the File tab.

·         Move your cursor over the Utilities option.

·         Select the option to Host Multi-User Access.

·         Click Yes when the confirmation box appears on the screen.

·         Make sure that you are enabling hosting only on the server.

·         Ensure that Multi-User Hosting is not running on any workstation computers.

·         To verify, open QuickBooks and go to the File tab.

·         If you see the option to Switch to Single-User mode, it means QuickBooks is currently in Multi-User mode. Click on Switch to Single-User mode.

·         Do not change settings if you see the option to Switch to Multi-User mode.

If reconfiguring the hosting doesn't fix the issue, try the next solution and fix any issues with the QuickBooks Database Server Manager.

Solution 2: Install Updates for QuickBooks Database Server Manager

Using an outdated version of QuickBooks Database Server Manager can prevent you from accessing the company file. Follow the steps below to update the database server manager and resolve the issue.

·         Go to the link and check the latest release of QuickBooks Database Manager Server for your QuickBooks version.

·         QB Desktop 2018

·         QuickBooks Desktop 2019

·         QuickBooks Desktop 2020

·         If you are not running the latest updates, open QuickBooks.

·         From the Help tab, click on Update QuickBooks.

·         Checkmark all the QuickBooks features and releases under the Update Now tab.

·         Click on Get Updates and wait for all the updates to download.

·         Restart the server and workstations after installing the QuickBooks updates.

If this solution didn't work, proceed to the next one.

Solution 3: Configure QuickBooks Database Manager Service

QuickBooks Database Server Manager needs to be set up to run automatically on the system. If it doesn't start automatically when Windows restarts, the service may stop working. Follow these steps to reconfigure the database server manager service and see if this fixes the error.

·         Press Windows + R on your keyboard and type services.msc in the run box.

·         Click OK or hit Enter.

·         Search for QuickBooks DBXX service in the list of services to change its properties.

·         If the service is stopped, right-click it and select Properties.

·         Under the General tab, change the Startup Type to Automatic instead of Manual.

·         Go to the Log On tab and select Local System Account from This Account.

·         Move to the Recovery tab and choose "Restart the Service" for the first, second, and subsequent failures.

·         Click Apply and OK.

Solution 4: Set Up Windows and Third-Party Firewall

For clear steps on setting up the Windows Firewall and allowing the right ports for QuickBooks, check our article about QuickBooks Error 6094, -0.

IMPORTANT: Once you reinstall QuickBooks Database Manager, make sure the server computer and the workstations can talk to each other. You can test this by using the ping command on the server computer.

·         Right away, go to the server computer and open the command prompt by typing CMD in the Run dialog box.

·         Type IPConfig and press Enter to see the server computer’s IP address.

·         Now go to the workstation that is having the error and open the command prompt.

·         Type PING followed by the server’s IP address and press Enter to check the connection.

·         After you run this command, your workstation will send four data packets to the server to see if the server gets all of them.

·         If the server gets all four packets, it will send back a response showing the status.

·         If the status says there's packet loss, there's a problem with your network setup that needs fixing.

For more details on how to QBDBMGRN Not Running on this Computer?, read the article.

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