Fix QuickBooks Payroll Error Code 15243

QuickBooks Payroll Error Code 15243

Are you facing frequent installation or update errors in QuickBooks? These errors can be frustrating, causing interruptions and even crashes in QuickBooks operations. Among the common error codes during QuickBooks updates, the "QuickBooks Error 15xxx" series is prevalent. One such error in this series is QuickBooks Payroll Error 15243.

QuickBooks Error Code 15243 emerges as a detailed warning message that arises when you attempt to click on "Update QuickBooks Desktop" under the Help tab. This error primarily stems from Windows Operating System compatibility issues with QuickBooks, concurrent background programs, weak internet connections, and other factors such as Windows Registry problems or issues related to the FCS service. To resolve QuickBooks Update Error 15243, follow the guidance provided in this comprehensive blog.

Causes of QuickBooks Error code 15243

The primary causes of this installation error in QuickBooks are often:

  • Weak internet connection.
  • Deactivated FCS Service.
  • Concurrent use of conflicting third-party applications.
  • Damage to QuickBooks keys in the Windows registry.
  • Inadequate permissions to initiate QuickBooks updates.

How to Fix QuickBooks Error 15243 using straightforward steps?

All the solutions are thoroughly detailed below:

Step 1: Enable QuickBooks File Copy Service (FCS)

  • To begin, open the Run command window using the keyboard shortcut "Windows + R."
  • Once the Run window appears, type "COMPMGMT.MSC" into the text box and press Enter.
  • This will open the Computer Management window.
  • In this window, navigate to "Services and Applications" and click on "Services."
  • Within the Services list, locate "Intuit QuickBooks FCS" and double-click on this service.
  • Next, select "Manual" under the Startup Type section.
  • Afterward, complete the process by clicking the "Apply" button, followed by "OK."

Step 2: Adjusting Internet Settings

This troubleshooting method requires configuring your Internet settings through Internet Explorer. Follow these steps for a clear understanding:

  • To begin, open Internet Explorer from the Start menu or the desktop shortcut.
  • Next, click on the Gear icon and select "Internet Options."
  • In the Internet Options window, navigate to the "Security" tab.
  • Click on the "Trusted Sites" icon and proceed to add the following URLs:
  • *.intuit.com
  • *.quickbooks.com (for QuickBooks US users)
  • *.intuit.ca and *.quickbooks.ca (for QuickBooks Canada users)
  • After successfully adding the above URLs, click on the "Close" button and then select "Apply" to save the changes.

Step 3: Verify Your Service Key

QuickBooks Update Error 15243 can also be triggered by an incorrect Payroll Service Key. To ensure its accuracy and make any necessary corrections, follow the steps below:

  • Initially, run QuickBooks with administrative privileges.
  • Next, navigate to the Employees tab and select My Payroll Service.
  • Click on the Activate Service Key option.
  • Now, choose the Service Key option.
  • Double-check the accuracy of the Payroll Service Key, and if it's incorrect, enter the correct key in the designated field.
  • After entering the correct Service Key, click Next, and then Finish.
  • This will validate the Payroll Service Key.
  • Exit the current window, go to the Help tab, and select "Update QuickBooks Desktop."

Step 4: Installing the Latest Tax Table in QuickBooks

Follow these steps to install the latest tax table in QuickBooks:

  • Open QuickBooks and ensure that you have the latest QuickBooks Desktop update installed.
  • Navigate to the Employees menu and select "Get Payroll Updates."
  • In the Get Payroll Updates window, click on the "Download Entire Update" option.
  • Click on the "Update" button to initiate the download and installation of the latest tax table.
  • Once the update is complete, you will receive a confirmation message. Click on OK to finish the process.

Step 5: Switch to Safe Mode

Begin by opening the Run window. To do this, press the Windows key + R on your keyboard. In the Run window, type "msconfig" into the provided box and press Enter.

  • Proceed by pressing the Enter key on your keyboard.
  • This action will reveal the System Configuration window. Within this window, select the "Selective Startup" mode, and once that's done, proceed with a system restart.
  • While the system is booting up (on the black screen), repeatedly press the F8 key on your keyboard.
  • This action will open the Advanced Boot Options screen.
  • Within this screen, use the arrow keys to navigate down and select "Safe Mode with Networking." Now, press the Enter key and wait for the Desktop screen to load up.

Try the update process in the safe mode

  • Once the Desktop screen is visible, open your web browser and navigate to the official Intuit website.
  • Visit the Downloads page and select the appropriate version of QuickBooks installed on your system.
  • Now, proceed to download the QuickBooks updates. The file will be in .exe format. Double-click on the file to start the installation of the updates.
  • If this process doesn't work, you can perform a Clean Install of QuickBooks with Safe Mode enabled (Refer to the following steps).

Perform a Clean Install of QuickBooks in Safe Mode by following these steps:

  • Next, select QuickBooks from the list and click on the Uninstall/Change option. Follow the on-screen instructions to uninstall the program.
  • Once the program is uninstalled, proceed to reinstall it. You can use the QuickBooks Clean Install Tool to simplify this process.

Conclusion

This article has outlined several steps to resolve QuickBooks Error Code 15243. Should users encounter any additional issues with QuickBooks Payroll or QuickBooks Desktop, we recommend reaching out to our QuickBooks Desktop support experts for assistance.

FAQs

What causes QuickBooks Error 15243?

QuickBooks Error 15243 can be caused by various factors, including weak internet connections, disabled FCS Service, conflicting third-party applications, damaged QuickBooks keys in the Windows registry, and inadequate permissions for QuickBooks updates.

How can I enable QuickBooks File Copy Service (FCS) to resolve Error 15243?

To enable QuickBooks FCS, open the Run window with "Windows + R," type "COMPMGMT.MSC," press Enter, navigate to "Services and Applications," select "Services," find "Intuit QuickBooks FCS," double-click it, set the Startup Type to "Manual," click "Apply," and then "OK."

What is the process for adjusting Internet settings to fix Error 15243?

To adjust Internet settings, open Internet Explorer, click the Gear icon, choose "Internet Options," go to the "Security" tab, select "Trusted Sites," add the required URLs, click "Close," and then click "Apply."

How do I verify my Service Key to address QuickBooks Error 15243?

To verify your Service Key, run QuickBooks as an administrator, go to the Employees tab, select My Payroll Service, click on "Activate Service Key," choose "Service Key," confirm the accuracy of the key, correct it if necessary, and click "Next" followed by "Finish."

What's the procedure for installing the latest Tax Table in QuickBooks to resolve Error 15243?

To install the latest Tax Table, open QuickBooks, ensure you have the latest Desktop update, go to the Employees menu, select "Get Payroll Updates," choose "Download Entire Update," and click "Update." After the update completes, click "OK."

 

Location: United States

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